It is for this reason that I must ask you, our loyal players, to refrain from opening any further support tickets regarding this issue. However, given the age of the game in question, and the relatively inactive player base, the game team has decided not to devote any further resources into rectifying this issue. It has been brought to my attention by one of our team leads here at Ubisoft Customer Support, Casey Blackwood, that many users have been reporting issues connecting with the Splinter Cell Blacklist services when attempting to access the multiplayer or cooperative features of the game. I am Head of the Ubisoft Customer Relationship Center.
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